FAQ

SHIPPING

do you ship internationally? 📦

  • we currently only ship to the following places:
    • United States (all 50 states plus Washington D.C.)
    • Canada 
    • European Union (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden)
    • United Kingdom
    • Australia

i have a question about shipping, returns, or exchanges, where do i go?

  • please see our shipping policy and our returns/exchanges policy
  • for any other questions about your order, contact support@pyromaniaxshop.com

EARRINGS (CLIP ON + PIERCED)

do you make pierced earrings also?

  • yes!! all our styles come in both pierced and clip on versions 🖤 to select a pierced version, just click the dropdown arrow on the style that you want under “backing type,” select “pierced,” and then add to cart!! 🔥

what are the backings made from?

  • all our backings (both pierced and clip on) are either 16k gold plated over brass or silver (original rhodium) plated over brass!! our clip on backings also feature silicon rubber comfort pads 🖤

do i need pierced ears (or holes in earlobe) to wear clip on earrings?

  • no, no holes are necessary to wear our clip on earrings!! just ears 👂 some people with pierced ears may prefer to wear clip ons, that’s perfectly fine!!

how do you put the clip on backings on?

  • to put on: unscrew the screw, open by gently pulling the back hinge, place on earlobe in your desired location, and adjust using the screw to tighten or loosen as needed!! we recommend trying the earrings for short durations before longer wear
  • to remove: don’t directly pull off earlobe. Instead, loosen the screw, then gently open the back
  • we also have a video about this on our Instagram and Tiktok!! check out @pyromaniaxshop and the instagram story highlight called "clip-ons"

do the clip on backings hurt?

  • we have maximized comfort by using backings that, unlike most, are adjustable using the screw feature to be made looser or tighter as needed!! they also have silicon rubber comfort pads

will i be able to feel the clip on backings on my ears?

  • yes, as with anything that touches your body you will be able to feel them and be aware that they are there. we have maximized comfort for our backings for the best wearing experience possible 🖤 

will the clip on backings leave a mark?

  • it depends. it is possible that the clip on backings will leave a temporary pressure mark. this will fade away in time, that time duration depending on how long you wore the earrings for. we suggest trying them in short durations before longer wear

can i get one backing in pierced and one backing in clip on?

  • yes, our current policy is to add the earrings you want in either backing, then before you place your order add to the message box 📨 that you would like one of each backing!! if applicable (for not symmetrical styles), please tell us which backing should be on your left ear and which backing should be on your right ear

can i wear these if i have damaged earlobes?

  • we do not recommend wearing these if you have damaged earlobes but no one knows you better than you

can i wear these if i have allergies to metal or sensitive ears?

  • everyone has different allergies and sensitivities. no one knows better than you what you are allergic or sensitive to, so we don’t specifically recommend anything. our earring backings are all either 16k gold plated over brass or silver (original rhodium) plated over brass

how do i care for these earrings?

  • clean your earrings with a soft cloth
  • do not expose your earrings to chemicals such as perfumes, colognes, lotions, etc
  • remove your earrings before showering, swimming, exercising, sleeping, etc

OUR BRAND

what does your brand stand for?

  • we stand for equality for all!! all races, genders, sexualities, and disabilities ✊🌈♾️

what does “earrings are for everyone” mean?

  • this goes back to our brand’s inclusivity and standing for equality for all races, genders, and sexualities, but goes beyond it by saying earrings aren’t just for those with piercings, but also for the unpierced*

*disclaimer: this does not mean that our earrings are for children

why does your brand sell clip ons?

  • we are all about inclusivity and believe that earrings are for everyone (as explained above). those that cannot have piercings for whatever reason should be able to have access to clip on earrings in their style!! this was really important to our founder as they are a member of the unpierced community

OTHER

will you be adding more styles?

  • yes!! we are going to continue to expand our product range and release more collections in the future 🖤

can you make more smaller earrings?

  • yes!! we are planning on adding more smaller earring styles to our line in the future 🔥

can i suggest a style i would like to see in the future?

  • yes!! we don’t currently have an official system, but right now you can either comment on any post on insta, dm us on insta or tiktok, or email us at support@pyromaniaxshop.com

do you do customs?

  • we don’t currently do customs but you can suggest alternate colors in designs we have or new design ideas you want to see as described above

can we tag you in our pictures on insta and our videos on tiktok?

  • yes please!! we would love to see your pictures with your new earrings 🖤🖤🖤

can i work with you?

  • we do not currently have a pr list. for any and all pr questions, contact pr@pyromaniaxshop.com

are there any warnings? could i give them to my dog??? 🐕

  • no, you can’t give them to your dog. earrings contain small parts and are a choking hazard ⚠️ keep away from young children, dogs, and other pets
  • our earrings are fashion accessories and are suitable for ages 13+